Frequently Asked Questions

If you're having trouble with your activation email, don't worry activation email issues can occasionally occur, but we'll guide you through the steps to get everything sorted out. Step 1: Verify Email Address Before proceeding, ensure that the ...

At times, your academic needs or preferences might change, and you may find that a different course aligns better with your goals. Revision Village allows you the flexibility to transfer between courses to ensure you have access to the most suitable...

Our dedicated content development team is diligently crafting these valuable resources to assist you in your studies. We are actively working towards making the past papers available within the upcoming months. Each week, we're adding new questions ...

While we strive to provide accurate and up-to-date materials, errors can occasionally slip through. If you come across an incorrect answer or any other issue, here's what you can do: Make a Note: Highlight the specific question, answer, or expl...

If you have ideas for enhancing your experience at Revision Village, we're all ears! We value your input and are excited to hear your suggestions.  When sharing your ideas, providing specific details on how they relate to your learning style can gr...

We value your interest in our membership options and understand your desire for a discounted rate. While we genuinely appreciate your situation, we regret to inform you that we are unable to offer further discounts beyond our current pricing. Our c...

At Revision Village, we follow a clear 7-day refund policy to make things fair and consistent for everyone. This way, all customers get the same treatment and no one's left out. How It Works: If you decide within 7 days of buying our product tha...

We appreciate your interest in Revision Village. While we strive to provide a seamless experience for our customers, we currently do not support off-site or invoice-based payments. This decision is based on technical and administrative consideration...

At present - we don't offer a downloadable receipt, however, you are able to view your recent transactions with Revision Village through your account on our website.  Here's how: Log In: Log in to your Account using your credentials at https:...

At Revision Village, we strive to provide a comprehensive and efficient learning experience for teachers and students. While we do not offer a print functionality on our website, we have developed a robust alternative that enhances the teaching and ...

If you're looking for the past prediction papers that were previously available, you'll be pleased to know that we've seamlessly integrated them into our practice exams section of the relevant subjects. This ensures that you can continue to benefit ...

To assist our team in pinpointing the error(s) and finding a solution, we kindly request some information from you. Here's what you can provide: Device Information: Let us know the type of device you are using (e.g., laptop, tablet, desktop)....

Sorry to hear that have decided to discontinue using your Revision Village account. We want to assure you that the process is straightforward. Simply notify us at support@revisionvillage.com, and we can help you through the process and confirm once ...

If you need to update the email address associated with your account, you will need to reach out to our support team at support@revisionvillage.com with your request. Provide Information: In your message, please include the following details: ...

If you have identified an error or have questions about a specific charge, reach out to our support team at support@revisionvillage.com. When contacting us, provide relevant details such as the invoice number, date of the transaction, and a clear de...

Our standard practice is to retire student accounts after 2 years, assuming that most students would have completed their Diploma Program within this timeframe. However, we acknowledge that individual circumstances can vary. If you find yourself in ...